Once your return has arrived and been inspected, the refund depends on how you paid: cards are refunded to the same card, while cash on delivery orders are refunded as a shopping voucher. Pieces received as gifts are refunded automatically to the sender rather than to you.
Have a question about a return? The customer service team takes calls every day, Sunday to Saturday, between 9 am and 9 pm, on the free number 8001111368, and WhatsApp is linked from the footer of the site.
Source: Swarovski Saudi Arabia: returns process