Riva Fashion Promo Code Saudi Arabia 2026

Yes: W140 (10% off). Its full terms are on its card above.

Join the newsletter from the footer of the Saudi site and your first purchase gets 10% off; you'll also hear about new collections and markdowns as soon as they launch. Riva flags its end-of-season sales with a banner across the home page.

The Help Center's offers page doesn't say how codes are entered or whether two offers can be stacked, so look over your cart before you pay to confirm the discount took effect. Two points from the terms of purchase are worth knowing:

• A price can move during a promotion or when it was listed by mistake. If the real price is higher than the one you saw, Riva gets in touch before it confirms your order.
• A free gift that came with a promotion has to go back together with the order if you return it; otherwise Riva may turn the return down.

Source: Riva Fashion Saudi Arabia: Terms and conditions of purchase

For Gulf countries, the shipping page bases the fee on the total weight of the order, and you see the amount at checkout before payment. No free shipping threshold for Saudi Arabia is mentioned there, so only expect free shipping if your order summary actually shows it.

Parcels go out duties paid (DDP): the shipping charge is already part of the final amount you pay. Any import duty your own country's customs adds, though, is left to the customer, according to the same page.

Source: Riva Fashion Saudi Arabia: Shipping and delivery

For the Middle East, the shipping page budgets two days of preparation plus three days in transit, which puts delivery at around 5 business days, public holidays not counted. Treat that as an estimate: customs clearance or an unforeseen hold-up can stretch it.

A few things to know before ordering:

• Someone has to sign for the parcel, so delivery can slip if nobody is home.
• The address can only be edited before dispatch; after the parcel is on its way, no edits or redirects are possible.
• Items in exotic leather require a CITES certificate, and that can add as much as 10 business days.
• Inspect the parcel before signing. If it's been opened or damaged, alert customer service and the courier immediately.

Source: Riva Fashion Saudi Arabia: Shipping and delivery

Yes. Cash on delivery is an option, with a service charge of SAR 20. Aramex carries cash orders and FedEx carries prepaid ones, and once your parcel ships you can follow it from your account's orders page by tapping “Track your order”.

For paying in instalments, the site footer carries logos for Deema and Taly next to a remark that payment methods differ from country to country. The help pages say nothing about Tabby, Tamara or Apple Pay, so see what the payment page actually lists before counting on any of them.

Source: Riva Fashion Saudi Arabia: Delivery questions

The clock is 14 days, starting when the order reaches you. Submit the form you'll find on Riva's return policy page; an email follows confirming your request and walking you through the steps, and a courier then picks the parcel up from your door. Remember to include the original invoice inside.

Clothing doesn't need its original box as long as the tags are still on and the piece is packed securely, though it stays your responsibility until Riva receives it. The Saudi customer service line, +966 920005321, takes calls and WhatsApp messages seven days a week, 10 am until midnight. The key exclusions:

• Accessories are final sale: no returns, no exchanges.
• Shoes, along with some other products, have to come back in their original box.
• Orders collected through “Store pickup” can only be returned at a store; they can't be sent back through an online request.
• Report any problem with a delivery no later than 7 days after receiving it.
• There's no direct exchange for now. Send the piece back and order its replacement separately.

Source: Riva Fashion Saudi Arabia: Exchanges and returns

Sending clothing back from anywhere in the Gulf costs nothing if done within 14 days after delivery, while perfume and cosmetics are never accepted back, for hygiene reasons. Pieces need to be in their original state with the tag attached. Only the item price is refunded; shipping and delivery charges stay with Riva.

Website returns aren't taken at Riva's shops. That same page, however, lets you swap size or colour at the nearest branch within 14 days of the parcel arriving, provided you bring the invoice that came with your order. Because other pages of the site say exchanges aren't offered, phone customer service before making the trip.

How the money comes back is tied to the payment method you used:

• Online payment: pick either the original account or your Riva wallet; refunds to the account take 15 to 30 days.
• Gift voucher: the amount becomes Riva wallet credit you can spend in the app or on the site.
• Cash on delivery: in any country other than Kuwait, choose a bank transfer or Riva wallet credit.
• Wallet credit lands as soon as the returned pieces reach Riva.

Source: Riva Fashion Saudi Arabia: Return policy

Look in the side menu of any product page for the size guide; it converts your size across the various sizing systems, so open it before adding anything to the cart.

When a size is off, the site's answer is to send the piece back through a return request and buy the correct size in a fresh order, with each order handled on its own. Riva shops won't take back online purchases, since the e-store is run independently of them.

An account is optional for checkout, yet it remembers your addresses, makes order tracking simpler and brings members-only offers.

Source: Riva Fashion Saudi Arabia: Frequently asked questions

Get in touch with customer service straight away. According to Riva it rarely happens, but when a wrong piece is delivered they pick it up and ship the correct one at no added shipping cost. A piece missing from the order is likewise followed up with you directly.

Want something that's sold out? Leave your email for a restock alert, and Riva will try to source it from one of its stores or its central warehouse.

Source: Riva Fashion Saudi Arabia: Product questions