L'Occitane Promo Code Saudi Arabia 2026

Yes: A51 (10% off). Its full terms are on its card above.

Standard shipping costs SAR 30 and gets to any city in between 3 and 5 days, with no charge once your order passes SAR 250. Riyadh customers can choose quicker options:

• 2-hour delivery, for orders placed 10 am–8 pm: SAR 50, or free above SAR 599.
• Same-day delivery, for orders placed by 6 pm: SAR 35, or free above SAR 399.
• Next-day delivery: SAR 30. The page gives two different free-delivery thresholds for this option, SAR 299 in one place and SAR 399 in another, so confirm the amount in your cart.
• Shipping is limited to addresses in Saudi Arabia, and if no one is in to receive the parcel, you can book a new slot.

Source: L'Occitane Saudi Arabia: delivery and exchange policy

Pay by card or spread the cost through Tamara or Tabby; both are promoted in the strip across the top of the website. Cash on delivery is possible too, with a SAR 20 charge added to your order.

Thinking you might send something back? Orders paid in cash aren't refunded the same way. Instead, customer service gets in touch to collect your IBAN and bank details, then sends the money by transfer.

Source: L'Occitane Saudi Arabia: delivery and exchange policy

No. Citing health and safety, L'Occitane won't take its products back or swap them, sealed or not. A return and refund is possible only when an item is faulty or you were sent the wrong one, and you need to take it up with customer service.

That's why it pays to study a skincare product's description and ingredient list before buying it for the first time. If something in your delivery is missing or damaged, get in touch with customer service, who will look into the order. In-store return and exchange rules apply to shop purchases alone, not to website orders.

Source: L'Occitane Saudi Arabia: FAQ

Refunds follow your payment method: card payments go back to the card, and orders paid in cash at the door are repaid by bank transfer. Expect as long as 14 days, subject to the shipping company, while mada card refunds may need as long as 44 days to appear in your account.

A promo code used on the order is divided across every item on the invoice, so returning a single item gets you its price less that item's portion of the discount.

Source: L'Occitane Saudi Arabia: return policy

Yes. Pick gift wrapping when you pay, and the order arrives in a premium gift box or a gift bag, whichever suits its size. You can include a message and have it shipped directly to the person you're gifting. Bear in mind that a wrapped order can't be opened to check what's inside before it's delivered.

Complimentary samples come with every order, and newsletter subscribers are offered 10% off their first purchase, according to the site.

Source: L'Occitane Saudi Arabia: FAQ

Reach out to customer service as soon as you can. While the order is still being prepared, they can make the change you need; when that's no longer possible, they'll hold the order and are able to cancel it.

L'Occitane also runs a loyalty scheme called MUSE, where members collect points with each purchase.

Source: L'Occitane Saudi Arabia: FAQ