Most products can be sent back up to 90 days after purchase; for most electronics, the seller sets a limit of 45 days, 60 days or 90 days. Each order's first return is free, but every further return from it costs SAR 20, taken out of the refund, so it pays to send everything back in a single shipment. Once your request is in, you have 14 days to dispatch the package, either through a home pickup or by dropping it at the nearest RedBox, J&T, Ajex or GFS Express location.
Refunds to your payment method take between 5 and 14 working days, or up to 30 days, according to your bank. Alternatively, pick Temu credit: it arrives faster and never expires, but it can't be cashed out. Non-returnable items include:
- Clothing that's been worn, washed or had its tags taken off.
- Food and groceries, unless a fresh item arrives damaged and you report it within 72 hours.
- Health and personal care items once opened, along with free gifts, customised items and some underwear.
Source: Temu Saudi Arabia: return and refund policy