Products can be sent back for 30 days after your order arrives, with no charge for return shipping. Email your return request to Puma Saudi Arabia's customer service or send it on WhatsApp, then prepare the items with nothing missing and in their original state; items from several orders can go in one parcel. A confirmation email follows, and between 1 and 3 business days later a courier from the shipping partner collects the parcel.
A used item is only returnable if it was faulty or damaged on arrival. Some items, including socks, underwear, water bottles and face masks, aren't accepted for hygiene reasons.
Source: Puma Saudi Arabia: Return policy